Delivery

How long does it take to dispatch your order ?

Once we receive your payment, we will do our maximum to dispatch your order the following working day, that is to say from Monday to Friday (except of course Bank holidays). So let’s say if you order on a Friday, we will dispatch your order on the following Monday.

 

Where do we deliver ?

We deliver to :

- the UK (England, Scotland, Wales, Northern Ireland, Isle of Man), and the Channel Islands,

- all the countries of the European Union : Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (including Madeira and Azores), Romania, Slovakia, Slovenia, Spain (including Canary Islands), Sweden,

- And also Gibraltar, Monaco, Norway and Switzerland.

As for the rest of the countries, very soon but not for the moment. Sorry.

 

What about Free delivery ?

We are happy to offer free delivery on all orders above £35 delivered in the UK (England, Wales, Scotland, Northern Ireland and the Isle of Man).

We use Royal Mail Standard Parcels service. Usually delivery time is between 3 to 5 working days of posting.

 

Our other delivery options

All our other delivery options costs are based on weightand reflect Royal Mail and Parcel Force's current tarrifs. Shipping fees include handling and packing fees as well as postage costs. Our delivery costs include the postage fee, the handling and the packaging. The exact cost is shown when you check out. We advise you to group your items in one order as we cannot group two distinct orders placed separately, and delivery costs will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect your items.

 

UK:

If the free delivery is not suitable for you, we also offer :

- Royal Mail First class recorded, (delivery time is usually between 2 to 4 working days after dispatch)

- Royal Mail Special Delivery Next Day (delivery time is guaranteed to be 1 working day after dispatch). Please note that there is no delivery on Saturday.

 

Outside the UK :

Again, different options are available and we really hope you will find one suiting your needs.

For packets under 2kg :

- Royal Mail Airmail (delivery aim is between 3 to 5 working days) ,

- Royal Mail Airsure (delivery aim is between 2 to 4 working days). This option is available only to a selection of countries (more info on Royal Mail website).

 

For packets above 2kg :

- Parcel Force Global Value(delivery aim is between 4 to 6 working days).

 

And what are the tracking options ?

UK

Free delivery

Not trackable

Royal Mail - First Class Recorded

Not trackable

Royal Mail - Special Delivery Next Day

Trackable

Outside the UK

Royal Mail - Airmail

Not Trackable

Royal Mail - Airsure

Trackable

Parcel Force - Global Value

Not trackable